Privacy Policy

csjobs.ca ("we," "us," or "our") operates the website csjobs.ca (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service. We are committed to protecting your privacy and complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

By using our Service, you consent to the practices described in this policy.

1. Information We Collect

Information You Provide

• Email address - when you sign up for job alerts, create an account, or contact us
• Resume and related documents - when you upload files for AI matching and tailoring features
• Payment information - when you purchase a premium plan (processed securely by Stripe; we do not store your full card details)
• Role preferences and job interests - when you set alert preferences or use filters
• Application tracking data - when you use our tracker to mark jobs as saved or applied

Information Collected Automatically

• Usage data - pages visited, features used, search queries, clicks, and interaction patterns
• Device and browser information - browser type, operating system, screen resolution, and language preferences
• IP address - used for approximate geolocation and security purposes
• Cookies and localStorage - used to maintain your session, remember preferences, and improve your experience (see Section 4)

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Match your resume against job listings using AI-powered analysis
• Generate tailored resume suggestions for specific job postings
• Send job alert emails based on your preferences
• Process payments and manage your subscription
• Track your saved and applied jobs across devices
• Communicate with you about updates, support requests, or policy changes
• Analyze usage patterns to improve features and user experience
• Detect and prevent fraud, abuse, or unauthorized access

3. Third-Party Services

We share information with the following third-party service providers, solely for the purposes described:

Stripe

We use Stripe to process payments. When you make a purchase, your payment information is transmitted directly to Stripe and handled in accordance with their Privacy Policy. We receive only a limited transaction confirmation (no full card numbers).

OpenAI

We use OpenAI's API to power our AI features, including resume matching and tailoring. When you upload a resume or use AI features, relevant content is sent to OpenAI for processing. We do not use your data to train AI models. OpenAI processes data in accordance with their Privacy Policy and API data usage policies.

We do not sell your personal information to third parties. We may share anonymized, aggregated data for analytics purposes.

4. Cookies and Local Storage

We use cookies and browser localStorage to:

• Keep you signed in and remember your session
• Store your preferences (such as filter settings and alert configurations)
• Track application status and saved jobs locally for faster access
• Manage trial and subscription state

We do not use third-party advertising or tracking cookies. You can clear cookies and localStorage through your browser settings at any time, though this may reset your preferences and require you to sign in again.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy:

• Account data (email, preferences) - retained while your account is active, and deleted within 30 days of account deletion request
• Resumes - processed for AI analysis and not stored permanently on our servers; files are deleted after processing is complete
• Payment records - retained as required by applicable financial regulations
• Usage data - retained in aggregated, anonymized form for analytics

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure payment processing through Stripe (PCI-DSS compliant)
• Access controls limiting who can view personal data
• Regular security reviews of our systems

While we take reasonable precautions, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights Under PIPEDA

As a Canadian resident, you have the following rights regarding your personal information:

• Access - You can request a copy of the personal information we hold about you
• Correction - You can request that we correct inaccurate or incomplete information
• Deletion - You can request that we delete your personal information, subject to legal obligations
• Withdrawal of consent - You can withdraw your consent to data collection at any time, which may limit your ability to use certain features
• Complaint - You have the right to file a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at contact@csjobs.ca. We will respond to your request within 30 days.

8. Children's Privacy

Our Service is intended for users who are at least 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will promptly delete it.

9. International Data Transfers

Your information may be processed on servers located outside of Canada (for example, through our use of cloud services and third-party APIs such as OpenAI and Stripe). When data is transferred outside of Canada, we ensure that appropriate safeguards are in place as required by PIPEDA.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the effective date at the top of this page and, where appropriate, by sending you an email notification. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.